Last Updated: April 21, 2026

Effective Date: April 21, 2026

1. INTRODUCTION

1.1 This Privacy Policy ("Policy") explains how Crazy Axiu ("we", "us", or "our") collects, stores, uses, or otherwise processes personal data of end users of our services, and how you can exercise your privacy rights.

1.2 In this Policy, "services" refers to our games, websites, and any related services or properties we directly control. "Games" refers to online games or applications that we own and operate.

1.3 By installing, using, registering to or otherwise accessing the services, you agree to this Policy and give explicit and informed consent to the processing of your personal data in accordance with this Policy. If you do not agree, please do not install, use, register to or otherwise access the services.

1.4 We reserve the right to modify and update this Policy periodically. Changes take effect immediately upon posting. Your continued use of the services signifies acceptance of the changes.

2. DATA CONTROLLER

The data controller is Crazy Axiu. While operating the services, we may share your data with partners, some of whom are independent data controllers. See Section 6 for more information.

3. WHAT DATA WE PROCESS

3.1 We do not collect legally-sensitive data (e.g., race, ethnicity, religion, health, sexuality, criminality) or other sensitive data (e.g., child data, social security numbers, bank account or payment card details). Please do not provide such information.

3.2 We may collect the following user data:

- Your name, email address, or other contact information (e.g., when registering an account);

- Online identifiers such as in-game alias, IP address, internal identifiers, advertising ID or device ID;

- Technical information about your device (type, model, OS, language, display, processor, memory);

- Coarse location (country, state, or city) inferred from IP address;

- Information about your use of the services (game progress, website visits, ad interactions);

- Information about your interactions with our ads outside the services;

- Crash logs or bug/error information;

- Inferences based on your activity;

- Messages or communications you send to us or through the services (chat messages, support emails);

- Information from connected third-party accounts (e.g., social media);

- Purchase validation information from third-party payment providers (not credit card numbers);

- Feedback or responses from surveys or research;

- Any other information you choose to submit;

- **Other information explained to you when asking for your explicit consent.**

4. HOW WE COLLECT YOUR DATA

We collect information:

- Directly from you (registration, subscription, support requests, surveys);

- Automatically from you/your device (cookies, SDKs);

- From advertising partners (ad delivery and measurement);

- From connected third-party account providers;

- From payment service providers for purchases;

- **From other sources with your consent.**

Providing data is not mandatory, but without it we cannot provide all or parts of the services. You can limit data processing by, e.g., not connecting third-party accounts, resetting your advertising ID, withholding consent for personalized ads, or disabling cookies.

5. WHY WE COLLECT YOUR DATA

5.1 General Purposes and Legal Bases

We process your data based on legal bases including: contract performance, providing requested services, notifying changes, internal operations (troubleshooting, analysis, testing, statistics), security, ad effectiveness measurement, product improvement, registration management, customer service, feature provision, auditing, technical security, promotional notifications, administrative messages, statistical research, behavioral analysis, credit assessment (if applicable), payment processing, IT operations, anti-money laundering/counter-terrorist financing, identity verification, regulatory compliance, and other purposes with your consent.

5.2 Marketing (Advertising)

Advertising helps fund our services, allowing us to offer games for free. We may show our own ads and third-party ads, and also advertise our games on third-party properties.

(1) Clear Purpose for Sensitive Permissions

We use Advertising IDs (IDFA on iOS, GAID on Android) for interest-based advertising. **We will only share your Advertising ID and IP address for personalized ads after obtaining your explicit consent. If you do not consent, you will still see ads, but they will not be personalized.** You can reset or limit use of your Advertising ID via device settings ("Limit Ad Tracking" on iOS, "Opt out of interest-based ads" on Android).

(2) Statement on Non-Essential Permissions**

We do not request permissions unrelated to core game functionality (e.g., contacts, SMS, call logs). If a permission is used only for non-essential purposes such as advertising or analytics, we will separately explain and obtain your consent. Declining such permissions will not affect basic game operation.**

Ad networks may also use your data for frequency capping, re-marketing to existing players, avoiding ads to current users, and ad measurement (impressions, clicks, installs) and fraud prevention.

6. WHO WE SHARE YOUR DATA WITH

We may share your data with:

- Related entities (Crazy Axiu and subsidiaries);

- Selected business and advertising partners (including IP licensors, Umeng, etc.);

- Public/regulatory/industry bodies (including anti-money laundering authorities);

- Service providers (professional advisors, data analysts, storage providers) – only for providing services to us.

7. HOW LONG DO WE KEEP YOUR DATA?

We keep your data as long as necessary for the purposes collected, including providing services or complying with legal requirements. We periodically delete or de-identify inactive accounts. After the retention period, we delete or de-identify your data, or isolate it until deletion is possible.

8. HOW DO WE KEEP YOUR DATA SECURE?

We implement technical and physical safeguards to protect your personal data. However, no internet transmission is 100% secure, and absolute security cannot be guaranteed.

9. YOUR RIGHTS

You have the following rights (contact details in Section 14):

- Right to access your personal data

- Right to correct or update your personal data

- **Right to delete your personal data (see Section 11 for detailed instructions)**

- Right to restriction of processing

- Right to object to processing (based on legitimate interests)

- Right to opt out of targeted advertising (via device settings)

- Right to data portability

- Right to withdraw consent

- Right to lodge a complaint with a supervisory authority

- Rights related to automated decision-making (including profiling)

- California residents: Right to opt out of the "sale" of personal data

10. INTERNATIONAL TRANSFER

Our services are global, and your data may be transferred worldwide. We use Standard Contractual Clauses and Privacy Shield certifications to safeguard data.

You have the right to delete your account and associated data at any time. Deletion is irreversible: you will permanently lose all game progress, virtual currency, and virtual goods without refund.

11. USER ACCOUNT AND DATA DELETION GUIDE

Data that can be deleted:

- Basic information you provided (e.g., name, email);

- Account login records;

- All operation records (level, purchase, chat history, etc.).

Important notes before deletion:

- Deletion cannot be undone.

- Some data may be retained for legal or technical reasons (e.g., financial records, fraud prevention).

- Public information cached on other players' devices (e.g., username, avatar, high scores) may not be removable.

Steps to delete your account and data:

Method 1: In-game deletion (if available)

1. Open the game and go to "Settings" or "Account" page;

2. Click "Delete Account" or "Request Data Deletion";

3. After identity verification, deletion will be completed within **30 days**.

Method 2: Contact customer support

Send an email to **LoooGAME01@163.com** with subject line "Account Deletion Request" and include:

- Your in-game user ID or associated email/social media account;

- Brief reason for deletion.

We will verify your identity and process the request within **15 business days**.

Method 3: Disconnect Facebook and request deletion

Go to Facebook Settings > "Apps and Websites"; find our app and remove it; in the "Removed" tab, find our app and click "Send Request to Delete Data".

Method 4: Submit a deletion request via online form

You can also submit an account deletion request by completing our official request form at:

https://jpu1oc1fkp.feishu.cn/share/base/form/shrcnlASzXIG6r2GojUbBoxgLlh

The form will ask you to provide:

Confirmation of the game name (Dream Demon Hunter)

Your in-game User ID (UID)

Which third-party accounts you have connected (e.g., Apple ID, None)

Your primary device information

The main reason for deletion

Confirmation that you understand the consequences of deletion

Once submitted, we will verify your identity and process the deletion within 15 business days. A confirmation will be sent to your registered email address upon completion.

We do not charge any fee for account deletion. If you encounter any issues, please contact us at the email above.

12. CHILDREN'S POLICY

The service is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you are under 13, please do not use the service.

13. CHANGES TO THIS POLICY

We may update this Policy from time to time. Please check periodically. We will notify you of material changes through appropriate means.

14. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at: LoooGAME01@163.com